Model Based on the Integration of Agile Approaches and PMBOK Guide Practices and Its Relationship with Quality and Customer Satisfaction in WFM Telecom SAC. Innovation & Development in Engineering and Applied Science, [S. l.], v. 8, n. 2, 2026. DOI: 10.53358/ideas.v8i2.1403. Disponível em: https://revistasojs.utn.edu.ec/index.php/ideas/article/view/1403. Acesso em: 13 aug. 2026.