Handling of Complaints and Appeals
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Handling of Complaints and Appeals
Authors, reviewers, readers and institutions may submit complaints or appeals concerning the editorial process, peer review, editorial decisions or possible ethical irregularities. Communications will be received by the editorial team and brought to the attention of the Editorial Committee, ensuring an impartial assessment and an opportunity for the parties involved to respond, in accordance with the guidance of the Committee on Publication Ethics (COPE) where applicable.
Strictly academic observations concerning the content, methodology, results or interpretation of published articles will be handled in accordance with the Post-Publication Academic Discussion Policy. Cases that may require modifications to the scholarly record will be handled in accordance with the Corrections, Expressions of Concern and Retractions Policy.
The communication will be received by the editorial team and brought to the attention of the Editorial Committee. Where applicable, the relevant COPE procedure will be applied and the parties will be given an opportunity to respond.
Communications concerning possible misconduct, corrections or appeals may be sent to smguevara@utn.edu.ec, indicating the title of the manuscript or article, submission code where available, a description of the case and supporting background information.